CARe instructions

Please read all candle care instructions provided and adhere to the warning label and instructions. Failure to follow the instructions could result in a fire hazard or injury. Keep out of reach of children and pets. Do not burn candle on or near anything that can catch fire. Place the candle on a stable, heat resistant surface. Avoid exposure to drafts. Never leave a burning candle unattended.

WHY SOY, coconut + PLANT-BASED WAx?

Soy, Coconut + plant-based wax are completely renewable and free of nasties such as paraffin, acrolein, formaldehyde, acetaldehyde, toluene, benzene, acetone which are released into the air when burning. These chemicals are what make most candles look and stay perfect in colour and shape when burning.

Our candles are handpoured using clean soy, coconut and plant based wax, which is biodegradable and vegan friendly. Purely ethical and non-genetically modified sources and only ethical suppliers have been chosen that do not contribute to de-forestation.

Soy is a living organism that continues to expand, contract and change from it’s current form. These ‘flaws’ are normal and it is a clear indicator that you have purchased a natural plant based candle. Each candle is lightly scented with beautiful subtle notes, nothing overpowering but just enough to capture your senses.

Here at The Escape Co we wanted to create a natural plant-based candle, so please remember that soy/coconut is natural, not synthetic which means it will not be 100 percent perfect in colour and texture. It may even change over time and have an uneven texture after burning the candle. The rough, uneven tops after burning a soy/coconut wax candle are caused when the hot wax in the melt pool cools and solidifies at an inconsistent rate. This is a feature of soy/coconut wax and a true indicator that you have purchased a natural product without the added nasties. Hey, we can’t all be perfect and we will always choose natural over plastic!

safety + Caring for your new candle

  • Before the first light, make sure you have 2-3 hours available for the candle and to burn while attended.

  • Never place your candle near or next to anything flammable or anything that can catch fire.

  • Always use a candle-holder specifically designed for candle use. The holder should be heat resistant, sturdy, and large enough to contain any drips or melted wax.

  • Place your candle on a flat, flame retardant surface, away from drafts, children, pets, curtains, furniture, etc.

  • For best results, do not burn your candle for longer than 2-3 hours at a time for a pillar candle and 3-4 hours at a time for a candle bowl. Extinguish, let the candle cool down, trim the wick, and relight

  • Candles are sensitive to temperature and light. Prevent candles from fading, cracking and melting by storing your candles in a cool, dry place, away from direct sunlight, dust and fluorescent light.

  • When lighting your candle bowl for the first time, allow the wax to melt all the way to the sides of the bowl. This will ensure a consistent burn and will avoid any tunnelling of the wax.

  • Pillar candles are designed to hold the wax within the candle. When you first light your pillar candle, let the pool wax reach within 0.5cm of the outside edge, then extinguish. Continue to do this step every time you burn the candle. Once the wax pool reaches 0.5cm to the edge, extinguish so it does not melt over.

  • When burning many candles together, place them apart to prevent uneven burning.

  • Allow the soy candle to cool and harden before relighting them.

  • When picking up the pillar candle, please hold from the bottom of the candle. If you carry or hold the candle from the top it can easily be damaged or dropped.

  • Trim the little ball on the end of your wick to keep your candle burning gently, be sure not too short or it will become engulfed by wax.

  • Never move or leave candles unattended while burning.

  • Keep the wax pool free of wick trimmings, matches and debris at all times.

  • Keep burning candles away from drafts, vents, ceiling fans and air currents. This will help prevent rapid, uneven burning, and avoid flame flare-ups and sooting. Drafts can also blow nearby lightweight items into the flame where they could catch fire.

  • Always burn candles in a well-ventilated room. Don’t burn too many candles in a small room or in a “tight” home where air exchange is limited.

  • Do not burn a candle all the way down. Extinguish the flame if it comes too close to the holder or container.

  • Never touch or move a burning candle or container candle when the wax is liquid.

  • Use a snuffer to extinguish a candle. It’s the safest way to prevent hot wax splatters.

  • Extinguish a candle if it repeatedly smokes, flickers, or the flame becomes too high. The candle isn’t burning properly. Cool, trim the wick, then check for drafts before relighting.

safety + Caring for your new diffuser

  • Open the bottle by removing the closure. Place the reed sticks into the bottle and leave to stand for 24 hours.

  • Flammable liquid. Do not light reeds. Do not ingest. Keep out of reach of children and pets. People suffering from perfume sensitivity should be cautious when using this product. Use gloves when handling reeds.

  • Do not place the diffuser directly onto any textile or finished surfaces. Wipe spills immediately with a damp cloth. Do not spill on painted or porous surfaces. Keep away from heat.

  • Vegan friendly and alcohol free.

  • When using your diffuser, always place it on a protective tray. Essential oils on textile and sealed surfaces can damage the surface.

safety + Caring for your new concrete piece

  • Our concrete products are made with natural, raw, materials and crystals. This can be flammable if this product is placed next to another candle or next to something that is flammable. Never place your piece near or next to anything flammable or anything that can catch fire.

  • Our concrete products are made with raw artisan concrete and are not sealed with waterproof sealants. We choose not to do this as most sealants are toxic and can be harmful when in contact with a naked flame. Our raw concrete products are not waterproof and cannot be submerged in water or other liquids. This will result in damaging and weakening the concrete, which may result in cracks and breaks.

  • Please take care with our handcrafted concrete products, as they are delicate, raw and need a little love and care.

  • When using your concrete bowl as a crystal diffuser, always place it on a protective tray. Essential oils on surfaces can damage the surface.


common issues with soy pillar candles

Tunnelling

  • When a pillar candle burns hollow, or leaves a thick, unused mantle or rim, this is referred to as 'tunnelling'. It can be avoided by making sure the initial burn is long enough to melt the candle all the way to the edge, or in other words; to maximise the wax pool. See above for details of this process, which is referred to as setting the memory of the candle.

  • If the tunnelling hasn't gone too far, a way to fix it is by 'hugging' the candle; pushing the soft wax rim inwards towards the flame, so that it has a chance to melt.

  • If however the tunnelling has gone too deep to fix by hugging, the rim can be trimmed down with a sharp knife when the wax is warm. Blow out your candle, make sure the wax pool solidifies or clean it out to avoid dripping wax everywhere, and cut off the excess rim. Be careful not to damage the rim or the candle might start dripping when you relight it.

  • Note that a single-wick candle with a diameter over 10cm (4 inches) will always tunnel, as the wick won't generate enough heat to melt the wax all the way to the edge.


Smoke

  • A properly burning candle can produce a little smoke every now and then, but it should never continuously smoke. If a noticeable amount of smoke is being generated, or the sides of your container show black marks, knowing the causes can help stop it.

  • DRAUGHT: A common cause is draught; if a candle is exposed to a draught, the flame will start flickering and it will likely smoke. To avoid this, move the candle out of the draught or shield the flame from the draught.

  • WICK LENGTH: Another cause can be the length of the wick; if the wick has gotten too long, extinguish the flame, let the candle cool down, trim the wick to 6mm (1/4 inch) and light again.

 

Dripping

  • Our candles are made from soy/plant-based wax, which makes them soft and delicate. We have hand-poured these beauties without any nasties + they must be cared for in the correct way. This is a hand-crafted soy pillar which needs nurturing and so there is a chance of wax dripping.  A dripping candle can have a number of causes but all these issues can be easily remedied; it's just a matter of determining the cause and knowing the solution.

    1. Draught
    A strong draught can cause molten wax from the wax pool to get blown over the sides of the candle. Eliminate the source of the draught, move the candle out of the draught or shield the candle from the draught.

    2. Proximity
    If the candle is too close to other candles, this can cause irregular melting and warping. Place lit candles at least 10cm (3 inches) apart to avoid melting and warping due to heat from neighbouring candles.

    3. Slant
    It could be that your candle has been placed at an angle - make sure the candle is standing up straight.

    4. Burn time
    When you first light your candle, burn your candle for around 2-3 hours; you want to get close to the edges to avoid tunnelling, but you don't want to melt through the edge. After the first burn, avoid burning your candle for longer than 2-3 hours; extinguish, let the candle cool down, trim the wick, and relight. If you burn longer than 3-4 hours the walls of the pillar become soft and thin, which may cause wax to drip.

    5. Wick
    If you notice your candle wick leaning to one side, it could be that the wick is too long, causing a large, flickering and unstable flame. Extinguish the flame, let the candle cool, trim the wick down to 6mm (¼ inch) and relight. If the wick is leaning to one side it may cause the candle to burn off centre, which may cause wax to leak over the side.